We have several warhouses located in United states, Europe, and China. One or more items in your order could take more time to process due to different inventory at our warehouses. In this case, we will send you the items that are readily available and once the rest of the items are ready, we’ll ship those out to you as well. Anyway please don't worry, we won't charge you twice for the shipping fee even with two or more pakages.
Articles in this section
- How to change my shipping address?
- Why was my order divided into two or more packages?
- What happens if I'm not in when my order arrives?
- The tracking info shows my package has been returned back to sender, What can I do?
- The tracking info shows the parcel has been delivered, but I did not receive it?
- My package has been detained by customs. What can I do?
- I don't want the parcel as the customs taxes?
- Are there any additional fees?
- Why was my package returned?