FAQ
Got questions? We’ve made it easy for you! Check out our list of our frequently asked questions.
About MakeMeChic
Products
- Why there are so many one-size products?
- Where are your products sent from?
- Will the sold out products be back in stock?
- How do I choose my size?
- Why can’t I add an item to my shopping cart?
- What products do you offer?
Account
- Do I have to register to place an order?
- How do I reset the password?
- How to submit a ticket?
- How do I change details on my MMC account?
- What are the benefits to registering with us?
- Should I sign in with my Facebook account?
Orders
- Can I cancel my order?
- Can I change my order?
- What is the status of my order?
- How can I track my order?
- What should I do if I did not receive a confirmation email?
- How long will the order take to arrive?
Payment
- Why can't I redeem the discount on the coupon?
- Can I use more than one discount code?
- Why isn’t my promo code working?
- What if my credit card is rejected?
- Why was my payment was declined?
- When will I be charged?
Delivery
- How to change my shipping address?
- Why was my order divided into two or more packages?
- What happens if I'm not in when my order arrives?
- The tracking info shows my package has been returned back to sender, What can I do?
- The tracking info shows the parcel has been delivered, but I did not receive it?
- My package has been detained by customs. What can I do?
Return
- Can I have a full refund for the return?
- How long does it take for the refund to be processed?
- How do I track my returned item?
- What is the status of my returned parcel for refund?
- What is your return policy?
- What if I received a wrong item?